Did folks with this Error find a FIX? Suspicious Activity - Error message restricting access to your workspace

General
1

I have been seeing this message since OCT 17, 2024

Error opening workspace: We’ve detected suspicious activity on one of your workspaces. Please contact support for further assistance

This is what’s happening:

  • Cant access any of the workspaces
  • Cant create new workspaces
  • Sharing the workspaces with others is also restricting the access for them.

Were anyone of you, from past or present experiences, manage to find a solution?

2

Thanks for flagging this. We are working with the team that manages abuse to help rollback some automated changes that are incorrectly flagging accounts such as yours.

1 Like
3

Thanks for looking into this. :slightly_smiling_face:

4

I just checked. I am able to access my workspace now.

What a relief ! Thank you so much Support Team :heart_eyes:

5

Do we need to ask here to be unflagged?

6

This was a misdetection on our end. Please let us know if anyone still has trouble accessing the workspace. Sorry folks.

7

I’m still getting the error

8

Can you try again now? All affected users should be unblocked.
If you are still seeing the error, can you mention the affected workspace or email.

1 Like